QI, W. Southern China Airlines Service Quality Supply Chain and Customers’ Satisfaction: A Practical Case Study. Supply Chain and Sustainability Research: SCSR, Bangkok, Thailand, v. 3, n. 1, p. 1–14, 2024. DOI: 10.14456/scsr.2024.7. Disponível em: https://so08.tci-thaijo.org/index.php/SCSR/article/view/2370. Acesso em: 10 apr. 2025.