Jeong, H. and Boonrung, S. 2026. A Cross-Cultural Study of Complaint Strategies via Spoken and Text-Messaging Modes: A Comparison of Native Korean Speakers, Native Thai Speakers, and Thai Learners of Korean. Journal of Arts and Thai Studies . 48, 2 (Aug. 2026), E5971 (1–22). DOI:https://doi.org/10.69598/artssu.2026.5971.