MONPHETCH, N. . Comparison of Service Quality and Satisfaction with Parcel Delivery Companies in Thailand on Generation Y Customers. Journal of Human and Society, Sisaket Rajabhat University, Si Sa Ket, Thailand, v. 6, n. 1, p. 24–39, 2022. Disponível em: https://so08.tci-thaijo.org/index.php/jhuso/article/view/1172. Acesso em: 13 aug. 2025.