Organizational Commitment and Self-Efficacy Influence on Business Performance or Airline Business in Thailand
Keywords:
Organizational Commitment, Self-efficacy, Business Performance, Airline BusinessAbstract
The objective of this study is to examine the influence of organizational commitment, self-efficacy on business performance by using airline business employees in Thailand as the sample. Organizational commitment is an important factor of high business performance.This research attempts to link organizational behavior to business performance by hypothesizing the positive influence. The conceptual model was tested using data collected from the survey of 346 employees.The study found that organizational commitment has significant positive influence on self-efficacy and business performance. Also, self-efficacy
has significant positive influence on business performance. Finally, the results indicated that self-efficacy has mediating effect on the relationship between organizational commitment and business performance. Therefore, the employees of airline business in Thailand with greater organizational commitment explicitly tended to have a stronger business performance via self-efficacy as a mediating variable. Theoretical and managerial contributions are explicitly provided.
References
Aaker, D. A., Kumar, V. Day, G. S. (2001). Marketing Research. New York : John Wiley.
Armstrong, J. S. & Overton T. S. (1977). Estimating Non-response Bias in Mail Surveys. Journal of Marketing Research. 14, 396-402.
Allen, N. J. & Meyer, J. P. (1996). Affective, Continuance, and Normative Commitment to the Organization: An Examination of Construct Validity. Journal of Vocational Behavior. 49, 252-276.
Bandura, A. (1977). Self-efficacy : Toward a Unifying Theory of Behavioral Change. Psychological Review, 84, 191-215.
Bandura, A. (1986). Social Foundations of Thought and Action : A Social Cognitive Theory. Englewood Cliffs, NJ: Prentice-Hall.
Bandura, A. (1991). Social Cognitive Theory of Self-regulation. Organizational Behavior and Human Decision Processes, 50, 248-287.
Bandura, A. (1997). Self-efficacy : The Exercise of Control. New York : Freeman.
Bandura, A. (2001). Social Cognitive Theory : An Agentic Perspective. Annual Review of Psychology, 52,1-26.
Bandura, A. & Locke, E. (2003). Negative Self-efficacy and Goal Effects Revisited. Journal of Applied Psychology. 88, 87-99.
Bashaw, E. R. & Grant, S. E. (1994). Exploring the Distinctive Nature of Work Commitments : Their Relationships with Personal Characteristics, Job Performance, and Propensity to Leave. Journal of Personal Selling and Sales Management. 14, 41-56.
Behrman, D. N. & Perreault, W. D. (1982). Measuring the Performance of Industrial Salespersons. Journal of Business Research. 10, 355-370.
Eisenberger, R., Cotterrell, N. & Marvel, J. (1987). Reciprocation and Ideology. Journal of Personality and Social Psychology. 53, 743-70.
Hackett, R. D., Bycio, P. & Hausdorf, P. A. (1994). Further Assessments of Mayer & Allen’s. 1991 Three-component Model of Organizational Commitment. Journal of Applied Psychology, 79, 15-23.
Hair, J. F., Black, W. C., Babin, B., Anderson, R. E., and Tatham, R. L. (2006). Multivariate Data Analysis. (6th ed.) N.p. : Prentice Hall.
Kozlowski, S. W. J., Gully, S. M., McHugh, P., Salas, E. & Cannon-Bowers, J. A. (1996). A Dynamic Theory of Leadership and Team Effectiveness:
Developmental and Task Contingent Leader Roles. Research in Personnel and Human Resources Management. 14, 253-305.
Kozlowski, S. W. J., Gully, S. M., Nason, E. R., & Smith, E. M. (1999). Team compi lati on : Development, Performance, and Effectiveness Across Levels and Time. The Changing Nature of Work and Performance : Implications for Staffing, Motivation, and Development. 240-292.
Locke, E. A. & Latham, G. P. (1990). A Theory of Goal Setting and Task Performance. Englewood Cliffs, NJ. : Prentice-Hall.
Nunnally, J. C. & Bernstein, l. H. (1994). Psychometric Theory. New York, : McGraw-Hill.
Mathieu, J. E. & Zajac, D. M. (1990). A Review and Meta-analysis of the Antecedents, Correlates, and Consequences of Organizational Commitment. Psychological Bulletin. 108, 171-194.
Meyer, J. P. & Allen, N.J. (1991). A Three-component Conceptualization of Organizational Commitment. Human Resource Management Review. 1, 61-89.
Meyer, J. P., Allen, N. J. & Smith, C.A. (1993). Commitment to Organizations and Occupations : Extension and Test of a Three-component Conceptualization. Journal of Applied Psychology. 78, 538-551.
Meyer, J. P., Stanley, D. J., Herscovitch, L. & Topolnytsky, L. (2002). Affective, Continuance, and Normative Commitment to the Organization : a Meta-analysis of Antecedents, Correlates, and Consequences. Journal of Vocational Behavior. 61, 20-52.
Moorman, R. H., Blakely, G. & Niehoff, B. (1998). Does Perceived Organizational Support Mediate the Relationship Between Procedural Justice and Organizational Citizenship Behavior. AcadEmy of Management Journal, 41, 351-357.
Mowday, R., Steers, R. & Porter, L. (1979). The Measurement of Organizational Commitment. Journal of Vocational Behavior, 14, 224-227.
Mowday, R. T., Porter, L.W. & Steers, R. M. (1984). Employee-organization Linkages : The Psycholoy of Commitment, Absenteeism and Turnover. New York : Academic Press.
Organ, D. W. (1988). Organizational Citizenship Behavior : The Good Soldier Syndrome. Lexington, MA : Lexington Books.
Organ, D. W. (1990). The Motivational Basis of Organizational Citizenship Behavior. Research in Organizational Behavior. 12, 43-72.
Phillips, M. J. (2001). The Role of Decision influence and Team Performance in Member Self-efficacy Withdrawal, Satisfaction with the Leader, and Willingness to Return. Organizational Behavior and Human Decision Processes. 84, 122-147.
Phillips, M. J. & Gully, S.M. (1997). The Role of Goal Orientation, Ability, Need for Achievement and Locus of Control in the Self-efficacy and Goal Setting Process. Journal of Applied Psychology. 82, 792-802.
Porter, L. W., Steers, R. M., Mowday, R. T. & Boulian, P. V. (1974). Organizational Commitment, Job Satisfaction, and Turnover Among Psychiatric Technicians. Journal of Applied Psychology. 59, 603-609.
Porter, M. E. & der Linde, V. 1995. Toward a New Conception of the Environment-competitiveness Relationship. Journal of Economic Perspectives. 9(4), 97-118.
Sadri, G. & Robertson, T. I., (1993). Self-efficacy and Work-related Behaviour: A Review and Meta-analysis. Applied Psychology. 42 (20), 139-152.
Setton, R.P., Bennett, N. & Liden, R.C. (1996). Social Exchange in Organizations: Perceived Organizational Support, Leader-member Exchange,
and Employee Reciprocity. Journal of Applied Psychology. 81 (3), 219-27.
Shore, L. M. & Wayne, S.J. (1993). Commitment and Employee behavior. Journal of Applied Psychology. 78, 774-780.
Stajkovic, A.D. & Luthans, F. (1998). Self-efficacy and Work Related Performance : a Meta-analysis. Psychological Bulletin. 124, 240-261.
Steers, R. M. (1977). Antecedents and Outcomes of Organizational Commitment. Administrative Science Quartery. 22, 46-56.
Steers, R. M. & Porter, L. (1987). Motivation and Work Behavior. (3rd ed.). New York : McGraw-Hill.
Thomas, K. M. & Mathieu, J. E. (1994). Role of Causal Attributions in Dynamic Self-regulation and Goal Processes. Journal of Applied Psychology. 79, 812-818.
Wayne, S., Shore, L. & Lider, R. (1997). Perceived Organizational Support and Leader-member Exchange. Academy of Management Journal. 40, 82-111.
Wood, R., & Bandura, A. (1989a). Impact of Conceptions of Ability on Self-Regulatory Mechanisms and Complex Decision Making. Journal of Personality and Social Psychology. 56, 407-415.
Downloads
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
