Transparency and Efficiency of Public-Private Collaboration in the Management of Public Health Service Recipient Data During a Communicable Disease Outbreak Crisis

Abstract

This research endeavours to investigate and evaluate the transparency and efficiency of the partnership between the government and the private sector in the management of public health service recipients' data during the crisis of an infectious disease outbreak. The primary emphasis is on the protection of personal data in accordance with the Personal Data Protection Act B.E. 2562. The research revealed that this law is particularly challenging to implement in practical situations, particularly in public health agencies that are limited by budget and personnel. Practical training is a critical approach to improving the knowledge and comprehension of medical professionals, thereby facilitating their efficient and accurate adherence to the law. The study's findings suggest that personnel's knowledge and comprehension are significantly improved by the implementation of explicit policies, the creation of concrete manuals and guidelines, and the provision of practical training. Furthermore, the utilisation of secure data management systems and technology can effectively mitigate the risk of personal data breaches and foster patient confidence.