Sustainable loyalty to the organization, aiming at organizational quality in the era of Smart Society: Super Smart Society 5.0 (Super Smart Society 5.0)

Abstract

Unwavering love and dedication to the organization, aiming for sustainable quality in the era of smart society: Super Smart Society 5.0 plays a crucial role in the success and growth of each organization. It defines the identity of each organization, links the relationship between members and the organization, creates values, foundations, and demonstrates shared behaviors among members within the organization. Therefore, it is essential to create and develop an organizational culture that aligns with change to lead the organization to success, pass through various crises, and grow sustainably. It helps create a trustworthy environment, fosters a culture of learning, promotes a flexible working environment, inspires employees, develops them through diverse methods, fosters quick decision-making skills, adjusts strategies to lead competitors, emphasizes the effectiveness of work, and builds a satisfied and loyal customer base. It helps the organization establish a reputable quality and a positive image through unwavering love and dedication to the organization, aiming for sustainable quality in the era of smart society: Super Smart Society 5.0. It possesses key features such as proactive work, leadership in change, a person of learning, creativity, digital technology innovation, flexibility and adaptability, emotional intelligence, and effective communication. Self-adjustment, mission, participation, and individuality are essential to drive the business towards sustainable growth, coupled with a sense of responsibility towards society and the environment.