Organizational Engagement of Personnel at the College of Industrial Technology, King Mongkut’s University of Technology North Bangkok

Abstract

          This research article aimed to (1) examine the level of organizational engagement and (2) analyze the influencing factors among personnel at the College of Industrial Technology, King Mongkut’s University of Technology North Bangkok (KMUTNB). The analysis focused on four key dimensions: compensation and benefits (CB), career advancement and development (CAD), performance management system (PMS) and reward and recognition system (RRS). The sample consisted of 99 personnel. A structured questionnaire using a five-point Likert scale and open-ended questions was employed. Data were analyzed using descriptive statistics, correlation analysis, and multiple regression. The findings revealed that (1) the overall engagement level was high, particularly in the aspects of career advancement and reward and recognition, which showed the highest mean scores, and (2) the engagement tendency to the organization; career advancement, reward and recognition and compensation and benefits were significantly correlated with overall engagement and served as strong predictors. The study suggests that human resource management systems should be designed to reflect employee experiences and needs in order to foster pride and promote sustainable organizational engagement.