Satisfaction of the 360 Degree Assessment Methods Used to Evaluate the Performance of the Supporting Staff at the Faculty of Veterinary Science, Mahidol University: Practitioner Level

Abstract

The aims of this research were (1) to study the satisfaction in various aspects related to the 360-degree assessment method for the performance evaluation of non-academic personnel (2) to compare the satisfaction levels of the 360-degree assessment method classifying by personal factors and to provide development guidance in areas which affecting the performance evaluation of non-academic personnel. This research was a survey research which collected data by using questionnaire with the confidence levels at 0.95. The samples were 60 employees of Faculty of Veterinary Science, Mahidol University which consist of 16 executives and 44 non-academic personnel (Practitioner Level). The statistics used for data analysis were frequency, mean, percentage, standard deviation, t-test and F-test. The results revealed that (1) the overall satisfaction of non-academic personnel was at a high level and all aspects satisfaction were at a high level. (2) Different personal factors did not affect the satisfaction result and Faculty of Veterinary Science, Mahidol University should provide more benefits to employees such as offer Influenza and Rabies Vaccinations and provide special payment for retirement, etc.