Development of Potentiality Model for Supervisors to Sustainability Competitiveness in Beverage Industry

Abstract

            This research aims to (1) identify the competency elements of supervisors in beverage factories for sustainable development and  (2) develop a competency model for supervisors in beverage factories to support sustainable development, aligning with the Sustainable Development Goals (SDGs). Methodology: 1) This study employs the Delphi Technique, targeting experts as the primary respondents. The research instruments include in-depth interviews and questionnaires, with statistical analyses including the median and interquartile range (IQR). Findings: The results indicate that the supervisor competency model for sustainable development in the beverage industry comprises three main components and 17 sub-components as follows: 1) Knowledge (5 sub-components): 1.1) Product Knowledge 1.2) Knowledge of Production Processes and Innovation 1.3) Digital Technology Knowledge 1.4) Safety and Environmental Knowledge and 1.5) Knowledge of Sustainable Development Goals (SDGs) 2) Skills (8 sub-components): 2.1) Production Planning and Control Skills 2.2) Cost Analysis Skills 2.3) Production Process Improvement Skills 2.4) Production Machinery and Equipment Maintenance Skills 2.5) Quality Control Skills 2.6) Production Problem Analysis Skills 2.7) Communication Skills and 2.8) Human Resource Management Skills 3) Attributes (4 sub-components): 3.1) Ethics and Code of Conduct 3.2) Leadership 3.3) Human Relations and 3.4) Systematic Thinking 2) A competency development model for supervisors in beverage manufacturing industries for sustainable development was obtained, and 3) a guideline manual for developing the supervisory competency model in beverage manufacturing industries for sustainable development was created. Evaluation: A group seminar with 13 experts was conducted to evaluate the supervisor competency model and the competency development guidebook. The findings reveal unanimous agreement among the experts regarding the model’s appropriateness and applicability, this model can be used as a framework for developing the competencies of supervisors in the beverage industry to address the challenges of sustainable development in economic, social, and environmental dimensions.