A PERFORMANCE POTENTIAL DEVELOPMENT MODEL FOR PERSONNEL IN COMMUNITY HOSPITALS

Abstract

Objectives of this research article were: 1. To examine the current status of performance potential development among personnel in community hospitals 2. To develop a model for enhancing personnel performance potential and 3. To evaluate that model, conducted by the mixed methods. Data was collected by using a questionnaire from the 380 samples who were hospital personnel, determined using Yamane’s formula, Additionally, a focus group discussion was conducted with 9 experts.

The results of the research were found that the current state of potential and potential development included 1. An overview of the operational potential development of community hospital personnel at a high level, including knowledge and ethics, 2. The overall need to develop the performance potential of community hospitals personnel at a high level in all aspects, and 3. An overview of development expectations, the performance potential of community hospitals personnel was at a high level in all aspects. The model of operational potential development of personnel in community hospitals consisted of 1. Input factors consisting of 1). hospital context, 2). personnel needs, 3). vision, 4). budget; 2. Development process consists of 1. short-term and long-term training, 2. continuing education on the professional line and not the professional line, and 3. development consists of sub-activities including seminars and study tours. 3. Results included the performance potential of personnel that has been developed, including 1. knowledge, 2. personality, 3. attitude, 4. skills, 5. teamwork,
6. ethics, and 7. digital technology 3. The results of the assessment of the suitability and feasibility of the performance potential development model of community hospitals personnel were appropriate at a high level of possibility.