INDIVIDUAL COMPETENCY AFFECTING THE OPERATIONAL EFFICIENCY IN DIGITAL TECHNOLOGY OF PERSONNEL PROSECUTOR'S OFFICE UNDER THE OFFICE OF THE PROSECUTOR REGION 4

Abstract

The objectives of this study were: 1) to examine the operational competency level in digital technology among personnel in the Prosecutor’s Office under the Office of the Prosecutor Region 4; 2) to investigate the individual competencies affecting the operational efficiency in digital technology among personnel in the Prosecutor’s Office under the Office of the Prosecutor Region 4; and 3) to propose guidelines for enhancing factors that affected operational efficiency in digital technology among personnel in the Prosecutor’s Office under the Office of the Prosecutor Region 4. This was a quantitative research. The sample group comprised of 223 personnel from the prosecutor's office under the Office of the Prosecutor Region 4. The sample size calculation method was based on the Taro Yamane formula. The tool used to collect data was a questionnaire, with a reliability value for the entire document equal to .96. Statistics used for analysis included frequency, percentage, mean, standard deviation, and multiple regression analysis. Statistical significance was set at the .05 level. The study's findings indicated that: 1) the operational competency level in digital technology among personnel in the Prosecutor's Office under the Office of the Prosecutor Region 4 was generally high. 2) It was observed that personal competencies such as attitude, knowledge, skills, and motivation significantly influenced the efficiency of digital technology operations. They attained a predictive coefficient of 74.80%. 3) Regarding attitude, there should be support and development initiatives for personnel to continuously educate and utilize digital technology systems, fostering the perception that using digital technology was not a complicated matter. Concerning knowledge, training sessions should be organized regarding digital technology operations so that personnel could effectively apply the knowledge gained in their work. In terms of skills, personnel should be provided with opportunities to utilize digital technology skills to solve problems effectively. Regarding motivation, various welfare benefits and acknowledgments should be provided to personnel as incentives to boost morale and motivation.