The influence of knowledge and work skills on the work performance of tax auditors in Thailand

Abstract

The objectives of this study were to 1) study operational knowledge that influences the efficiency of performance working with tax auditors in Thailand and 2) This research aims to investigate the operational skills that impact the efficiency of tax auditors in Thailand. It employs a quantitative approach, collecting data through questionnaires. The sample group is the tax auditors (TA) in Thailand, 367 people who use a simple random method. The researchers analyzed data by using descriptive statistics, such as percentage values, frequency, mean, standard deviation, and deductive analysis. The study included correlation coefficient analysis and multiplicative regression analysis. The study found that operational knowledge had a positive influence on performance. The four areas of operation include accuracy, timeliness, and customer satisfaction. Service satisfaction economies and operational skills have a positive impact influence on operational efficiency in all four areas: Accuracy, timeliness, satisfaction of service providers, and statistically significant Tax auditors should concentrate on honing their knowledge and skills in conducting audit activities to ensure timely and statistically significant savings. They should focus on improving their knowledge and skills in conducting audit activities to enhance operational efficiency ahead of events and ensure successful internal examinations at the scheduled time.