The relationship between transformational leadership of supervisors and the performance of operational employees of generation y private companies in Bangkok and metropolitan region

Abstract

The objectives of this research were 1) to study the employees’ opinions on transformational leadership, 2) to study the employees’ opinions on work performance efficiency, 3) to compare employees' opinions on work performance efficiency based on individual factors, and 4) to examine the relationship between transformational leadership and work performance efficiency. The study sampled 400 Generation Y operational-level employees from private companies in Bangkok and nearby areas. Data were collected by using a questionnaire. Statistical analyses consisted of frequency, mean, standard deviation, t-test, one-way ANOVA, and multiple regression. The findings revealed that the overall levels of supervisors' transformational leadership and employees' work performance efficiency were at a high level. The comparison of personal factors revealed that age and education significantly affected opinions on work performance among Generation Y employees in private companies in Bangkok and surrounding areas with statistical significance at the 0.05 level. Transformational leadership had a moderate relationship level with work performance efficiency. The research findings can serve as some guidelines for developing the personal potential of operational-level employees and using the insights to improve work efficiency and effectiveness to maximize benefits for organizations and companies further.