The relationship between perception of organizational climate, quality of work life and organizational commitment of officers in Bangkok Area Revenue

Abstract

In this independent study, the researcher examined: 1) the levels of perception of organizational climate, quality of work life, and organizational commitment, 2) the levels of organizational commitment categorized by individual factors, and 3) the relationship between perception of organizational climate, quality of work life, and organizational commitment of officers in the Bangkok Area Revenue Office. 11. The sample consists of 103 individuals. The research instruments used were a questionnaire eliciting personal factors, an organizational commitment scale, a quality of work life scale, and a perception of organizational climate scale. The statistics used in the data analysis were percentage, mean, standard deviation, and the techniques of Pearson’s product moment correlation (r). The findings are as follows: 1) The perceptions of the organizational climate, quality of work life, and organizational commitment of the officers in Bangkok Area Revenue Office 11 are all at a high level. 2) The comparison of organizational commitment of officers classified by personal factors found that tenure was statistically significantly different at .01. But gender was not statistically significantly different. 3. The perception of organizational climate correlated positively to the organizational commitment of officers in Bangkok Area Revenue Office 11 at the statistically significant level of .01 (r=0.677) 4) The quality of work life correlated positively to the organizational commitment of officers in Bangkok Area Revenue Office 11 at the statistically significant level of .01 (r=0.640).