THE DEVELOPMENT OF ONLINE CABLE MAINTENANCE SYSTEM: CASE STUDY OF WING 46

Abstract

The 46th Airborne Division's (Wing 46) cable system for repairing problems still use a phone system and records information on paper. This results in severely delayed performance, increased data error, and poor data recall. The objectives of this research are: to develop an online cable repair notification system; to evaluate the system performance of the Electronic Communications and Technical Divisions of Wing 46 by utilizing a Bootstrap based Framework to customize the page. The user screen uses Visual Studio Code to write code in both PHP and MySQL. Data was collected from 10 people who are directly involved in the department (chiefs/technicians) using the purposive sampling method. The results showed that overall user satisfaction of the system was at a high level (=4.02, S.D.=0.814). The system was easy to use, able to reduce errors, reduce work time, and improve communication between operators. Moreover, the system allows for the fast an accurate identification of communication faults and the efficient rectification thereof. Lastly, our system could be implemented across other military based flying units.