The relationship between Ho-Ren-So communication, workplace happiness and job performance of employees at a Japanese electric wire manufacturing company in Thailand

บทคัดย่อ

This research aimed to 1) study the levels of Ho-Ren-So communication, workplace happiness, and job performance among employees of a Japanese electric wire manufacturing company in Thailand; 2) compare the job performance of employees based on personal factors including gender, age, and length of service within the organization, and 3) examine the relationship between job performance, Ho-Ren-So communication, and workplace happiness among the company’s employees. This quantitative study was conducted among 210 employees using an online questionnaire comprising four sections: general information, a Ho-Ren-So communication scale, workplace happiness, and job performance. Statistical analyses used in this study comprised percentage, mean, standard deviation. Independent sample t-test, one-way ANOVA, and Pearson’s product-moment correlation coefficient were utilized to examine the relationships between variables. The research findings revealed that: 1) There were no significant differences in job performance among employees across different gender, age, and length of employment. 2) Ho-Ren-So communication was found to have a moderately positive correlation with job performance, statistically significant at the .01 level (r = .752). Similarly, workplace happiness exhibited a strong positive correlation with job performance, statistically significant at the .01 level (r = .839).