The influence of quality of work life on burnout among employees of the Provincial Electricity Authority, Region 3 (Central)

Abstract

This study aimed to examine the impact of Quality of Work Life (QWL) on burnout among employees of the Provincial Electricity Authority, Region 3 (Central). A quantitative research approach was employed and the data were collected via an online questionnaire. The sample was 330 employees across Nakhon Pathom, Samut Sakhon, Kanchanaburi, and Suphan Buri provinces. The data were analyzed by using descriptive statistics and regression analysis. The findings indicated that factors such as a safe and healthy working environment, work-life balance, the right to express opinions in the workplace, and social connectedness in work life had a statistically significant negative influence on burnout. Moreover, the study suggested that improving working environment and promoting work-life balance could mitigate the long-term risk of burnout. Based on these findings, it is recommended that organizations should pay attention to create a safe and suitable work environment together with fostering work-life balance, and enhancing workplace relationships to reduce burnout and improve employees’ long-term productivity.