SERVICES QUALITY TOWARDS IMAGE OF THE NONG KHAI PROVINCE PROSECUTOR’S OFFICE

Abstract

The objectives of this were to 1) study the level of service quality of the Nong Khai Provincial Prosecutor's Office affecting and image of the Nong Khai Provincial Prosecutor's Office and 2) study to influence of service quality on the image of the Nong Khai Provincial Prosecutor's Office. 400 samples who came to use the services of the Provincial Prosecutor's Office in Nong Khai and used statistics to analyze the data, including frequency, percentage, mean, standard deviation, and hypothesis testing using multiple regression analysis. The research found that. The quality of services provided by the Nong Khai Prosecutor's Office impacts the image, public opinion and people who come to contact government officials Overall was at a high level The quality of services provided by the Nong Khai Prosecutor's Office impacts the image, public opinion and people who come to contact government officials Overall was at a high level and the influence of service quality of the Nong Khai Provincial Prosecutor's Office on responses to service recipients, the concreteness of the service and giving confidence to service users Affecting the image of the Nong Khai Prosecutor's Office and public view and official people who come to contact government officials Overall 68% at the statistical significance level of 0.05