THE CAUSAL FACTORS INFLUENCING EFFICIENCY OF EMPLOYEES IN BANGKOK

Abstract

This research aimed to 1) study personal factors. Transformational Leadership factors, motivation factors, Engagement factors, and work efficiency factors of employees in Bangkok area 2) develop a causal factor influencing the work efficiency of employees in Bangkok area 3) study the direct and indirect influences of the factors that influence the work efficiency of employees in the Bangkok area. This study is a Survey Research. The sample used in this research was 400 employees working in Bangkok by using questionnaires as a tool to collect data. Data were analyzed using descriptive statistics. Pearson's correlation coefficient analysis, confirmation element analysis and analysis of structural equation models. The research results were as follows: 1) transformational leadership factors, motivation factors, engagement factors, and work efficiency factors are hish level 2) The model developed was consistent with empirical data. The index for the harmonization of the pattern with the chi-square statistic (x²) = 89.996, at the degrees of freedom (df) = 57, x²/df = 1.578, P = 0.003, Goodness of Fit Index (GFI) = 0.97, Adjusted Goodness of Fit Index (AGFI) = 0.93, Root Mean Square Error Approximation (RMSEA) = 0.038, Root Mean Square Residual (RMR) = 0.021 3) The model consisted of variables that directly influences work efficiency such as organizational motivation factors and engagement factors. The variables that indirectly influence work efficiency, trans-formational leadership factors, which affects work efficiency through motivation factors and engagement factors. The results of this research, can be used by management to improvements and developments in various areas more efficient and effective.