Usage Behavior and Development Guidelines for Line Application Skills Among the Elderly in Pho Phithak Subdistrict Municipality, Pho Nang Dam Tok Subdistrict, Sapphaya District, Chainat Province

Abstract

This research aims to: 1) study the behavior of using the LINE application, 2) evaluate the skills in using the LINE application, and 3) explore ways to develop LINE application usage skills among the elderly in Phophitak Municipality, Phonang Dam Tok Subdistrict, Sapphaya District, Chainat Province. The study employs a mixed-method approach, combining quantitative and qualitative research methods. Data were collected using questionnaires from a sample of 110 elderly individuals and through interviews with seven key informants. The data were analyzed using frequency and percentage. The data collection was conducted between June and September 2024

          The research results found that: 1) Behavior of using the LINE application among the elderly Most of them use LINE through their mobile phones. Mostly used to send messages to communicate with family. Most use Line every day, averaging 1-2 hours per day. 2) Results of the assessment of skills in using the LINE application that most seniors do well is to send text messages and pictures  Skills that most cannot do, such as downloading applications, creating Line groups, creating photo albums, acting as a meeting room organizer via Line, sharing locations, posting messages, doing polls. Skills that can be done but are not easy, such as adding friends/searching for friends, recording audio and sending voice messages via LINE. As for skills that can be done but are not fluent, such as adding friends/searching for friends Recording audio and sending. 3) Guidelines for developing skills in using the LINE application, such as having people close to the elderly provide knowledge and develop skills by teaching how to use it gradually. Promoting the continuous use of digital technology for the elderly in the form of lifelong learning.  Training to cultivate the use of digital technology for elderly leaders.