INFLUENCES OF ORGANIZATIONAL HEALTH AND CULTURE ON THE PUBLIC SERVICES’ EFFECTIVENESS OF PHANNA NIKHOM LOCAL GOVERNMENT ORGANIZATIONS, SAKON NAKHON PROVINCE

อิทธิพลของสุขภาพองค์การ และวัฒนธรรมองค์การที่ส่งผลต่อประสิทธิผล การจัดบริการสาธารณะ ขององค์กรปกครองส่วนท้องถิ่น ในเขตอำเภอพรรณานิคม จังหวัดสกลนคร

Abstract

The purposes of the study included the following: 1) To investigate the level of organizational health, organizational culture, and the effectiveness of the public services of Phanna Nikhom Local Government Organizations, Sakon Nakhon Province, 2) To examine the influences of organizational health and organizational culture on the effectiveness of the public services of Phanna Nikhom Local Government Organizations, Sakon Nakhon Province. Obtained through stratified sampling technique, the samples consisted of 253 personnel of Phanna Nikhom Local Government Organizations, Sakon Nakhon Province. The tool used for data collection was a questionnaire and statistics employed for data analysis were frequency, percentage, mean, standard deviation, and Multiple Regression, Analysis. The study revealed these results: 1) The organizational health of Phanna Nikhom Local Government Organizations, Sakon Nakhon Province, as a whole, was at the moderate level ( =3.46). The organizational culture of the public services of Phanna Nikhom Local Government Organizations, Sakon Nakhon Province, as a whole, was at the high level ( =3.56). Also, the effectiveness of the public services of Phanna Nikhom Local Government Organizations, Sakon Nakhon Province, as a whole, was at the high level ( =3.58). 2) Of the organizational health, the unity significantly influenced on the effectiveness of the public services of Phanna Nikhom Local Government Organizations, Sakon Nakhon Province at .00 with the prediction power of the public services’ effectiveness of Phanna Nikhom Local Government Organizations, Sakon Nakhon Province 23.30% (R2Ad=.233). Regarding the organizational culture, participation/involvement culture (β=.251) and consistency culture (β=.245) significantly influenced on the effectiveness of the public services of Phanna Nikhom Local Government Organizations, Sakon Nakhon Province at .01 whereas adaptation culture significantly influenced on the effectiveness of the public services of Phanna Nikhom Local Government Organizations, Sakon Nakhon Province at .05. Altogether, they could be used to correctly predict the effectiveness of the public services of Phanna Nikhom Local Government Organizations, Sakon Nakhon Province 47% (R2Ad=.470).
Keywords : Organizational health, organizational culture, Public service’s effectiveness, Local Government Organization