Development of Food Ordering System Program for Ward, Nan Hospital

Abstract

This research has the following objectives: (1) to study the problems in the inpatient meal ordering system at Nan Hospital, (2) to develop the inpatient meal ordering program at Nan Hospital, and (3) to evaluate the quality of the inpatient meal ordering program at Nan Hospital. This research used a research and development approach, divided into three phases: 1) The study of the problem situation of the inpatient meal ordering system at Nan Hospital from the nurses in the inpatient ward and the staff in the Nutrition department, total 9 people. 2) The development and trial use of the inpatient meal ordering program at Nan Hospital from the nurses in the inpatient ward and the staff in the Nutrition department, total 202 people. 3) The evaluation of the quality of the inpatient meal ordering program at Nan Hospital from 12 experts. The research tools included in-depth interview, the inpatient meal ordering program, and a quality assessment questionnaire. The data from the interviews were analyzed using content analysis, and the quantitative data were analyzed using descriptive statistics, mean, standard deviation, and paired sample t-tests. The research findings are follows: (1) the problems in the inpatient meal ordering system at Nan Hospital revealed that the meal ordering program had issues, (2) the study of the development of the inpatient meal ordering program at Nan Hospital showed that, at the 0.05 level, the average time to print disease-specific food stickers decreased after the program improvement, the average time to print tube feeding food stickers decreased after the program improvement, and the average time to print food lists for all patient wards decreased after the program improvement, and (3) the evaluation of the quality of the inpatient meal ordering program at Nan Hospital showed that the quality was rated at a high level.